创新金融服务模式 四川农行用心服务全川

Innovative financial service pattern in sichuan province agriculture bank services across sichuan

Agricultural bank of sichuan branch in sina, tencent website launched "sichuan agricultural bank electronic bank" official weibo, daily agricultural bank electronic bank products application development, function used activities, safety instructions, the market offers tips, etc. Hopes the broad consumer attention to microblog dynamic, anytime, anywhere to share around ABC e-banking, customer want to know, want to reflect the problem will be solve, and feedback. Recently, agricultural bank of sichuan weibo will also carry out series of marketing activities, welcome to weibo's attention and participation.

Service network covers all four levels

In fact this is agricultural bank of sichuan one thousand ways to serve the society a little action. The reporter learns from the agricultural bank of sichuan, at the end of 2012 completed a total of 1280 agricultural bank of sichuan branch, outlets covered all county in sichuan province, and in nearly 20 financial services blank town set up a simple network, take concrete actions to support the urban and rural economic development.

At the same time, in order to meet the people increasingly diversified and multi-level needs of financial services, agricultural bank of sichuan set up from private banking, wealth center, financial center to the outlets of the "four one" customer service system, in the second cities with a focus on the county set up for nearly a financial center, provide assets value-added services to our clients. And timely launch of value-added services such as study abroad, immigration investment, in order to satisfy customers personalized requirements.

Ease network queuing service innovation

Sichuan agricultural bank accumulated cloth production in the whole province self-help equipment more than 4000 units, equipment's fifth in the nation. Guide service personnel more than 500 new lobby, channeling petty cash business shunt to the self-service area, reduce the counter waiting for number. To further optimize the process, start low ark personal cash business in the whole province, classified by business is dealt with and post together, effectively shorten the average length and customers waiting time, improve the whole efficiency of business processing network. Adopt flexible scheduling system, in the business peak date, to increase the number of the counter and open, teller generation class team, in the business during peak hours and site personnel temporary shortage, according to the approval process to arrange timely generation of duty on duty.

More convenient and more secure online banking innovation

Along with the high-speed growth of e-commerce, agricultural e-commerce service platform business has been involved in agriculture, forestry and fishing, air travel, hotel engineering construction, household appliances manufacturing, online retail, telecom, IT, business wholesale, utility fees, fund, insurance and other industries, with millions of households merchants cooperation, transaction amount and the number of transactions among peers.

Learned, at present agricultural bank electronic commerce payment platform has been covering the Internet, fixed telephone, mobile phone and other electronic channels, business management, customer management, channel management, accounting and other functions in one, support a variety of account types, settlement mode, mode of payment and payment channel, but for the majority of merchants and customers to provide a variety of convenient, flexible, and secure electronic channels for fund settlement services.

As online shopping, online payment is the mainstream, net silver-colored essential products has become numerous consumers. In order to ensure the security of consumers online shopping money, sichuan agricultural bank continuously improve the security of online banking, the recent launch of the second generation of the bank on the net K treasure, is used to verify online banking clients as to the identity of the one of the most security tools, the proper use of online transaction security to ensure net silver-colored individual customers worry-free.

Many Banks official authorization application channels do not leak, quick review, to serve the entire! Welcome to visit my 51 network credit card on-line application channel: //cc.51credit.com/